FORWARD’s Cost Containment Service ensures you of a thorough inventory and audit of your current communications systems, with an added benefit of a professional communications analysis and consultation on costs and efficiency solutions.

A two Phase Survey consists of the following:

The Inventory Audit
Physical inventory of telephone system, telephones, ancillary telephony devices, computer stations and computer systems
Network Services review; billing and usage
Computer Systems audit
LAN audit
Preliminary E911 inspection
Internet access, services and presence
Identifications of Management’s communications primary needs and goals
Identification of primary personnel usage and management of current systems

The Analysis
Preparation of analysis
Identification of strengths and weaknesses of current communications system
Presentation of Business Communications
Cost and Efficiency Solutions; includes options for equipment / service / program changes which may reduce costs and enhance efficiency to the customer’s business communications systems.
Identify and set priorities with customer.