FORWARD’s Wire Maintenance Service protects you from unexpected communications wire repair charges within your premises. With one call a skilled technician will diagnose the wire service problem and replace or repair the wire that has become defective due to normal wear. Unlike other so-called wire maintenance agreements, FORWARD also covers Special Service Circuits.

Voice & Sound: Cat. 3 Cable, typically used for voice applications and includes special service circuits.

Data: Cat. 5 or 5E or coaxial cabling typically used for data applications, and includes special service circuits.

• All Voice Wiring within customer premises from In-suite NetPop to station
• All Data Wiring within customer premises from NetPop/Server/Router/Hub to station
• Unlimited Service Calls
• Expert Problem diagnosis
• Solutions Management
• Testing and Troubleshooting wire continuity, connectors and connections from in-suite NetPop to user station or alarm station
• Repair or replacement of defective wiring / jacks / connectors